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Datahikes

Datahikes

  • Home
  • Sales
    • Zoho CRM
    • Zoho CRM Plus
    • Zoho Desk
    • Zoho SalesIQ
    • Zoho One
  • Marketing
    • Zoho Analytics
    • Zoho Commerce
    • Zoho Creator
    • Zoho Inventory
    • Zoho Marketing Hub
    • Zoho Social
    • Zoho Subscription
  • People & Business
    • Zoho Payroll
    • Zoho People
    • Zoho Recruit
    • Zoho Workplace
  • Contact us
  • Blog

Zoho Desk Authorized Implementation Partner

Home Zoho Desk Authorized Implementation Partner

Use the power of customer context to improve agent productivity, promote self-service, manage cross-functional service processes, and increase customer happiness

Decision-makers can use Radar to monitor ticket traffic and key support metrics, regardless of where they are

Zoho Desk, an on-demand, web-based help desk software allows your agents to engage with customers and deliver satisfaction in the fastest and easiest way. Say hello to Zia, Zoho’s AI-powered assistant, now for Zoho Desk. With Zia, you can stay on top of every aspect of your customer service effort.

Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience

Where tweets meet tickets

Whether it’s a post you’ve made on Facebook or Twitter, or a post where someone else has tagged your business, Zoho Desk brings them all to one interface. You can create a new Facebook post or publish a new tweet, and also respond to your followers. Each of these posts can be converted into tickets so your agents can track and work on them appropriately.

 
Zoho Desk Authorized Implementation Partner

Handling customer complaints is easier now

Every business needs an online complaint system that provides multichannel capabilities, advanced reporting functionalities as well as a platform for cross-functional collaboration and immediate customer feedback system. 

The Multi-Brand Help Center

Your customers are happier when they can find answers without having to wait for them. The Help Center makes your team more productive by answering questions before customers contact support. Embed your entire help desk in your app, so your customers never have to run around looking for answers. They can browse your knowledge base, engage with your community, chat with your conversational assistant, or raise a ticket, right from within your app.

Zoho Desk Authorized Implementation Partner

Change how your Help Center looks, and give your customers different service channels, SLAs, notifications, and Knowledge Base articles for each brand you support

At Datahikes, we offer efficient and trusted ZOHO Desk implementation solutions. Our scalable, cost effective and responsive ZOHO deployment services help firms to transform their business and scale it to newer heights with minimal efforts. With ZOHO Desk, organizations can automate their business and workflow and ensure that their customers always have access to top notch services.
 

We’ve designed a culture that allows our stewards to assimilate with our clients and bring the best of who we are to your business. Our culture drives our – and more importantly – your success.

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