Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data
Zoho Commerce integrates with all the relevant sales, marketing, and finance apps within the Zoho suite, empowering you to scale your business operations as your sales multiply
Zoho Commerce can help you fetch data and generate reports about your store whenever you want. It also integrates with Zoho Analytics to help you get a deeper understanding of your customers and their shopping patterns.
Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. Design your online store yourself with our drag-and-drop builder and professional website templates. Save on development costs and start selling faster.
Simplified application development
SEO is all the rage in marketing for a good reason—the higher you rank in search results, the higher the chance of discovery. And obviously you need shoppers to find your store when they’re searching online for products. Having your own unique domain name, a Google sitemap, and meta-information for products are all necessary ingredients for improving search engine rankings. Some platforms will let you run a blog that gives you a more dynamic and conversational approach to engaging your customers.
IT, hosting, and security
A major factor in business success is having a secure infrastructure. Customers may hesitate to buy if their payment-related information appears insecure, not to mention all the legal trouble a breach would invite for you. PCI-DSS-compliant payment solutions—a standard for secure payment processors such as PayPal and Stripe—offer security, and your platform should integrate with them. You must also confirm that the platform supports HTTPs or SSL to secure customer data and prevent breaches
Support and services
When it comes to SaaS platforms, most features are available out-of-the-box for you to implement, and the learning curve is not steep. Still, there will be occasions when you will need to talk to support to figure out some technicality. You should determine the support the ecommerce platform vendor provides. Zoho Commerce provides integration with SalesIQ which allows you to set up chat support for your customers. This way they can always feel free to reach out to you with a single click. SalesIQ also makes use of AI assistants which will help you to manage customers while you are offline.
Not every platform is right for every business. This is where the platform vendor’s expertise is going to come into play. Depending on their client base, different ecommerce platform providers build various features. When evaluating a platform, ask yourself whether it’s largely for a commercial business owner, smaller merchants, or hobbyists. Can the vendor meet your needs and respond to the complexities of your business? Does their platform support other businesses in your industry? Research case studies and customer testimonials, often available on the vendor’s website, to understand how others have benefited from that specific platform
We’ve designed a culture that allows our stewards to assimilate with our clients and bring the best of who we are to your business. Our culture drives our – and more importantly – your success.